Steinenschanze Charming City & Garden Hotel Basel

Convenient location, friendly staff, complimentary drinks, excellent breakfasts, free public transit pass.

Couldn't stay longer.

Our Easter stay at this hotel was absolutely wonderful! the staff was incredibly helpful and friendly, and every detail in the room was well thought out. We were pleased to see a wide range of TV stations, including ones from the UK. the hotel's location was perfect for exploring the city, and we thoroughly enjoyed the delightful garden where we could relax after a day of sightseeing. the complimentary tea, drinks, and snacks were an added bonus, and we appreciated the effort the hotel made to support local charities.

The only downside of our stay was the lack of air conditioning in the room. Despite our confirmation email stating that there was air conditioning, we were told upon arrival that not all rooms had it.

The hotel is conveniently located, being close to the city center and easily accessible by tram. The rooms are well-designed, clean, and comfortable, offering a pleasant stay. The staff is friendly and goes above and beyond to provide excellent service, including offering free upgrades and welcome drinks. The hotel also provides a Basel Card with multiple discounts for the city and public transport tickets, adding value to the stay.

The hotel lacks a gym or fitness facilities.

The hotel is conveniently located in a beautiful garden setting, close to a major tram station. It is just a short walk to the town center of Basel and near many restaurants. The staff were friendly and welcoming, providing excellent service. The rooms were clean and comfortable, with a nice shower and all necessary amenities. The breakfast options were great, with a variety of healthy and delicious food. The hotel also had a lounge area where guests could enjoy complimentary drinks and relax.

There was a slight inconvenience with the hotel's location. It required walking up a number of steps up a hill, which might be challenging for elderly or impaired individuals.

Cosy and clean rooms with cool interior decoration ideas. The small lounge area in the lobby is a nice touch. The staff went above and beyond to ensure my stay was exceptional. I highly recommend this hotel. Overall I would definitely recommend staying at this hotel.

I had a fantastic stay at this hotel, as it had some of the best aspects one can ask for. the hotel's cleanliness was impeccable. The staff ensured that everything was spotless, which made me feel comfortable throughout my stay. Secondly, the hotel facilities were impressive. From the lovely garden to the filtered water available, it was clear that they had put thought into providing a pleasant experience for their guests. Additionally, the location was perfect. Being so close to the historic area and public transportation, I could easily explore the main museums and other attractions in this city without any hassle. Lastly, the staff was incredibly helpful and attentive. They provided me with useful information on navigating the city and even offered me water bottles for my train journey when I checked out early.

Nothing to dislike.

Fantastic room, comfy bed, and spacious. Fan was amazing during heatwave. Enjoyed the record player. Helpful and pleasant staff. Great location for walking. Recommended!

The staff at this hotel is incredibly helpful and friendly. The breakfast served here is excellent, with high-quality products. The garden is a lovely place to relax in the afternoon. Additionally, the welcome drinks and free water provided are a great bonus.

The hotel felt very homey, and there was no reason to complain.

Evening lounge with honesty bar. Convenient location with easy airport transportation. Spacious clean room with amenities. Friendly service made travel mishaps less stressful.

The staff were exceptional, providing helpful tips and making us feel welcome. Lovely garden and free drink were nice bonuses. The upgraded room was quiet and comfortable with a fabulous shower. Great location for exploring Basel.

Not one thing.

I was pleasantly surprised by the complimentary drink I received upon arrival at the hotel. It was a great way to start my stay at Steinenschanze Stadthotel. The staff was courteous and helpful, providing me with a map and suggestions for exploring the city. The beautiful garden was a peaceful oasis where I enjoyed my breakfast and evening drinks. The location was convenient, with easy access to public transportation and the charming Old Town. I had a wonderful experience and would highly recommend this hotel.

This hotel offers great value for money, with reasonable prices and attention to detail. Its location is perfect for exploring the Christmas markets and the center of the city. The staff is friendly and provides excellent service. The rooms are well-equipped, with amenities like air conditioning and a pullout couch. The breakfast selection is impressive, especially for vegetarians, with a variety of delicious options and strong coffee.

All was satisfactory.

The location was perfect, just a short walk to restaurants and easily accessible by public transportation. the cleanliness of the room was top-notch, and the staff was friendly and helpful. It was great to be offered a complimentary drink every day and to have a peaceful garden to relax in.

. The bathroom exhaust fan didn't work well, causing the room to get foggy quickly.

This hotel is a hidden gem in the heart of the city! Its location just one stop from the train station via bus makes it so convenient to explore Basel. The staff here are incredibly friendly and helpful, making us feel right at home. The rooms are cozy and well-equipped, with a lovely view over the garden. And let's not forget the delicious breakfast, with a new variation of food each morning and good strong coffee!

No negatives, everything was perfect!